Customer Reviews

It's stunning!!! That’s exactly what I’ve always wanted...❤️ Thank you.

Review collected from desenio.kr

I’ve ordered a few times from Desenio, beautiful prints, great price and speedy delivery. Would definitely recommend 

Review collected from desenio.co.uk

Very happy with the selection. Very good service !

Review collected from desenio.ca

Arrived damaged- and unusable - the 2 posters were packed in a flimsy box which didn't survive delivery. Both posters are badly creased. I have submitted a refund claim but one week on and I still have not had a reply/confirmation of refund.. Very poor first-time experience ordering from Desenio

Review collected from desenio.co.uk

Absolutely love my prints goes perfectly with our colour scheme 

Review collected from desenio.co.uk

Love 

Review collected from desenio.com

I was very pleased with my purchase of decorative panels the quality is exceptional and quick delivery would highly recommend 

Review collected from desenio.co.uk

Look beautiful, quick delivery . Very happy 

Review collected from desenio.com.au

Delivery very delayed. Still waiting for my prints to arrive. Customer service had not been helpful. I wouldn't order from them again.

Review collected from desenio.co.uk

The delivery guy didn’t put my package in front of my apartment door.  I just happened to check the mail and I noticed that it was a box lying on the floor downstairs where anyone could have taken my package. I’m so glad that I checked the mail that evening.

Review collected from desenio.com

Lovely prints

Review collected from desenio.co.uk

Picture was lovely packaging was good the only issue was the later than estimated delivery 

Review collected from desenio.co.uk

The posters arrived damaged. It appears they were taken out of the box, crushed, and then placed back inside. The box had been stapled shut, but it does not appear that the staples were original. Based on the condition of the posters and the packaging, it seems the damage may have occurred through delivery 

Review collected from desenio.eu

Package never arrived

Review collected from desenio.ca

Great service and delivery 

Review collected from desenio.co.uk

Double charged me and took over a month to remedy, still waiting on the correction.

Review collected from desenio.com

Product was left outside in the rain. Soaked down to the product inside. Product quality feel cheaper than expected for price. 

Review collected from desenio.co.uk

Faulty product and no one has replied to my email asking for assistance

Review collected from desenio.co.uk

I really wanted to love this company because the artwork online looks beautiful, but unfortunately, the experience was incredibly disappointing. The website prominently advertises delivery within 2–4 business days, which is what I relied on for a time-sensitive professional event. Only part of my order arrived on time, while the remaining canvases showed up after the event was already over and were completely unusable for their intended purpose. The tracking system was extremely misleading — it appeared as though the full order had been delivered when it had not. Customer service was mostly automated, contradictory, and nearly impossible to get real answers from. I spent days trying to figure out where the missing artwork actually was. To make matters worse, the framed pieces that did arrive were not properly secured within the frames and had to be reassembled onsite by my team despite paying extra for framing services. Because of the delays, I had to spend thousands of dollars sourcing emergency replacement artwork locally at the last minute. The artwork itself is decent visually, but the logistics, communication, framing quality, and customer support experience were honestly not worth the stress. I would be extremely cautious ordering from this company for anything time-sensitive.

Review collected from desenio.com

Your AI customer service is appalling. Utterly useless, beyond stupid and needs to go in to bin immediately.  It prevented me from speaking to someone to resolve the issue. I will never shop with you again due to it. 

Review collected from desenio.co.uk

Awful, rubbish quality prints and really poor customer service. 

Review collected from desenio.co.uk

Delivery was fast, thank you!

Review collected from desenio.eu

I have just taken the picture out of the box to hang it’s completely broken after spending so much money on this to look nice on my main wall its so upsetting. Its my first experience of shopping with you and i am feeling so disappointed ☹️ could someone please help me resolve this issue asap please as i have a viewing of my flat this Friday and wanted it to look nice 

Review collected from desenio.co.uk

Excellent service and arrived fairly quickly. 

Review collected from desenio.co.uk

I love my snoopy on moon art print

Review collected from desenio.com

Easy to get my print 

Review collected from desenio.ie

Very efficient, happy with the product 

Review collected from desenio.co.uk

The prints I ordered and received are phenomenal! They are of excellent quality. I’m so in love with my hallway now. My only complaint is one of the prints did not come in a bigger size like the other two so I had to downsize the entire group in order for it to be uniform. Overall I am pleased.

Review collected from desenio.com

very nice posters for afordable prices :)

Review collected from desenio.eu

I still did not receive the order

Review collected from desenio.ca

The quality of the frame was cheap. The flimsy plexiglass was so cheap that you can’t touch it without it bending and coming away from glass. The print was lovely. I paid $25 to “have it framed” which after I received it, was a joke. When I called and asked politely for a refund I was told the “framing service”  was  not refundable and I was charged an additional $6 to return it. This must happen a lot because the customer service agent (who was polite)  kept trying to lower the price to get me to keep it. It was of such poor quality that I sent it back and took the loss rather than keep it. I am a designer and will not recommend this company. 

Review collected from desenio.com

Amazing quality prints and fast delivery 🤩

Review collected from desenio.eu

MY canvas prints are AMAZING 😁 wonderful wonderful quality and terrific service. Thank you 

Review collected from desenio.ie

The art looks spectacular.  Only slight negative is the framing is very lightweight and flimsy, however, to be expected considering the price.  The quality of the canvas is fantastic and looks very expensive.  Real show stoppers! 

Review collected from desenio.co.uk

Wanted to love this. While the prints I choose are pretty, one came bent (at least it was near the side). For the price of everything (‘on sale’ four prints and frames for about 350) particularly the frames I was surprised by the chipped parts on the wood ones and slivers I got in my fingers from gently handling them. Also some of the metal wedge pieces that hold the print were bent and therefore couldn’t do their job. And finally they come with plastic instead of glass that is supposed to cover the prints, IMO they look so bad that I didn’t use the plastic. So sadly would not recommend. 

Review collected from desenio.com

Love our print and frame! It arrived so quickly and so easy to order on DESENIO website: def recommending to friends/family and will be coming back to order more prints! Great value for the item purchased!

Review collected from desenio.com